FAQ

A Banarasi silk saree is a traditional Indian garment known for its rich silk fabric, intricate brocade, and exquisite zari (gold or silver) work. Originating from Varanasi (Banaras), these sarees are celebrated for their luxurious feel and intricate craftsmanship.
Banarasi silk sarees are unique due to their intricate designs, often featuring Mughal-inspired motifs like floral patterns, jhallar (a net of leaves), and kalga (a type of paisley). The use of high-quality silk and zari threads contributes to their opulent appeal.
You can place an order by browsing our online catalog at The Banarasi Saree website and selecting the Banarasi silk saree you wish to purchase. Follow the checkout process to complete your order. For any assistance, you can contact our customer service.
Yes, we offer customization services for Banarasi silk sarees. You can choose the design, color, and type of silk according to your preference. Please contact our customer service for more details and to place a custom order.
At The Banarasi Saree, we guarantee the authenticity of our products. Each Banarasi silk saree comes with a certificate of authenticity and detailed information about the materials used and the artisans involved in its creation.
We offer various types of Banarasi silk sarees, including Pure Silk (Katan), Organza (Kora) with Zari and Silk, Georgette, and Shattir. Each type has unique characteristics suited for different occasions and preferences.
We accept various payment methods, including credit/debit cards, net banking, and popular digital wallets. Detailed payment options will be provided at checkout.
Yes, we ship Banarasi silk sarees worldwide. Shipping costs and delivery times will vary based on the destination. Please refer to our shipping policy for more details.
Delivery times vary depending on your location and the availability of the saree. Typically, domestic orders are delivered within 7-10 business days, while international orders may take 10-15 business days.
We accept returns within 14 days of delivery, provided the Banarasi silk saree is unused, unwashed, and in its original packaging. Please visit our return policy page for detailed instructions on how to initiate a return.
Yes, exchanges are possible within 14 days of delivery. The saree must be in its original condition. Contact our customer service to arrange an exchange.
Banarasi silk sarees should be dry cleaned only to preserve their delicate fabric and intricate work. Store them in a cool, dry place, preferably wrapped in a muslin cloth to protect from moisture and dust.
While Banarasi silk sarees are typically worn for special occasions due to their luxurious nature, there are simpler designs available that can be worn for more frequent use. However, proper care is essential to maintain their beauty over time.